END-TO-END BRANDED MERCHANDISE LOGISTICS & WAREHOUSING
FROM FACTORY TO FINAL DESTINATION - WE HANDLE THE LOGISTICS
Branded merchandise is only as effective as the system behind it. Designing the right product is one challenge - getting it produced, warehoused, tracked, and delivered to the right people at the right time, at scale, is another.
Novelli's logistics team manages the full supply chain for branded merchandise programmes across New Zealand, Australia, the United States, the United Kingdom, and other international markets. We handle freight forwarding, customs clearance, quality control, warehousing, inventory management, web store fulfilment, picking, and last-mile delivery - so your team can focus on the campaign rather than the cartons.
We've managed logistics programmes for Firth, McDonald's, Fonterra, Makita, Optimum Nutrition, Radcliffe Electrical, and many others - from single-territory runs to multi-country rollouts with hundreds of delivery locations. Whether you're running a gift with purchase campaign, a corporate gear programme, a sponsorship activation, or a fundraising campaign, the logistics capability is built in.
Get in touch and tell us about your programme - we'll tell you how we'd handle it.









FIRTH (NZ) - DELIVERING EFFICIENCY THROUGH MERCHANDISE LOGISTICS AND WEB STORE MANAGEMENT
Novelli has been instrumental in supporting Firth with their logistics needs for branded merchandise.
By streamlining the process of sourcing, warehousing, and distribution, we ensure that Firth’s promotional items are delivered efficiently and on time.
Prior to this, Firth was encountering inefficiencies in the management of their branded merchandise, prompting them to seek a solution. Novelli offered a solution that was certain to deliver significant improvements: the webstore. This platform provided Firth with enhanced visibility over stock management, order tracking, and effectively eliminated the complexities associated with dispatching merchandise to regional teams.
Firth now uses the webstore for all branded merchandise supplied by Novelli, including apparel and promotional giveaways. Additionally, the platform serves as a means for distributing their own product catalogues.
“Firth has had a long-standing relationship with Novelli. As our branded merchandise supplier, they provide excellent service and are always responsive and willing to help. Not only do they design and produce our apparel but also provide a webstore which is remarkably easy to use. I really appreciate the visibility it gives me on stock levels, helping me stay effortlessly on top of our merch inventory”.
ETHICAL SOURCING AND ENVIRONMENTAL SUSTAINABILITY - OUR COMMITMENT
Our goods come from all over the world, but it is important to us that this isn’t at the expense of people or the environment.
We recognise that our responsibility is to
- protect workers’ welfare
- uphold environmental standards in our supply chain
This is where our ethical sourcing practices come into play. We have a strict code of ethics that dictates we only source and manufacture goods with suppliers that have passed stringent audits related to social compliance, environment impact, product safety, supply chain security and product quality. We are also conscious of watching our carbon footprint when moving goods around.
It can be complicated, but you don’t have to worry about it, that’s our job!

